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Management
Our integrated facility management is built on centralized contract management.
This approach allows the client to:
- apply a uniform facility policy across regions,
- have clear insight in contract performance,
- apply centralized budget control and
- have access to expert opinions on new strategic developments.
Monitoring
IFA gives clients the ability to raise efficiency by implementing best practices across borders and monitoring performance through a single point of contact, at both local and international levels. Real-time, on-line management information systems show exactly how service level agreements and key performance indicators are met. We tell you everything you need to know.
Communication
IFA offers a single point of contact, an account manager, for overall contract management. This person is the lynchpin between client and local service teams. While on-line information provision is exact and always up-to-date, personalized contact means a close partnership relationship - a trusted and well trained face. Account managers are the living evidence of commitment to results – a specialist committed to integrated facility solutions on an international level, with full local service excellence.
Operational, tactical and strategic communication is personal and immediate, or to the frequency desired by the client per location.
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